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What’s the role?
We are expanding our Australian team and seek a motivated and experienced professional to lead our marketing and communications efforts. The Marketing Specialist will have the unique opportunity to serve our marketing efforts across multiple marketing programs and campaigns to promote Vectorworks software to architecture, interiors, landscape, and entertainment design professionals and academic institutions in Australia and New Zealand.
The successful candidate will join an established team in a friendly and supportive working environment. Working out of our Sydney office, with options for a hybrid/WFH arrangement, the Marketing Specialist will report to the International Marketing Manager as part of the International Marketing team spanning several countries, and also work in close collaboration with the Director of Australian & New Zealand Operations and the local sales teams. The Marketing Specialist will support the development and delivery of campaigns that meet organisational objectives, increase brand awareness, generate qualified leads, and engage with existing customers.
Do you thrive on providing quick, reliable, and efficient service that exceeds customer expectations? Do you enjoy supporting various markets and working with a dynamic global team?
In this position, you will have the opportunity to collaborate closely with the global sales team, supporting various markets in the US, UK, Canada, and more. You will play a pivotal role in providing exceptional customer service, maintaining office operations, and contributing to the success of sales initiatives. Additionally, you will work on cross-functional projects, interact with diverse teams, and have a direct impact on improving sales processes and customer satisfaction. This is a maternity cover position.
The Sales Operations team at our company is responsible for post-sale activities, including fulfilling license orders, assisting customers with portal setup and navigation, collaborating with the educational sector, and supporting marketing initiatives. They make a significant impact on the business by ensuring smooth operations and excellent customer experiences, ultimately contributing to customer retention.